AlertHub Aotearoa
ALERTHUB NZ
Kōrero. Whakatōhea. Tiaki.
Hapori. Manaakitanga. Kotahitanga.
A trusted New Zealand platform for reporting and resolving workplace and community issues where your privacy and safety come first.
From workplace safety to community concerns — one secure platform connecting you directly to the organizations that can help.
Reports acknowledged within 24 hours • Average resolution time: 5 days • 100% NZ hosted
How It Works
1. See It
Spot an issue in your community
2. Report It
Submit details quickly and securely
3. Track It
Watch progress until resolution
Tiakitanga Hapori - Protecting Communities Together and all who reside
Our platform honors cultural protocols while ensuring every voice is heard and every concern is addressed with mana and respect.
Built for Every Community in Aotearoa
From marae to boardrooms, classrooms to council chambers - trusted reporting and resolution for all New Zealanders
Iwi
Manage cultural matters, marae bookings, land protection, and coordinate responses across hapū. Tikanga-centered platform respecting traditional governance.
Council
Track infrastructure issues, environmental concerns, and civic matters. Real-time dashboards for staff with automated routing and public transparency.
Schools & Universities
Students, parents, and staff report bullying, safety concerns, and campus issues. Anonymous options protect vulnerable reporters.
For Citizens
Start Reporting Issues in Your Community
Free for Community Members
For Businesses & Employers
Provide employees a safe, confidential channel to report workplace concerns
MBIE Partnership • WorkSafe Integration • HR Dashboards
Typical Response Timeline
Reported
Instant
Acknowledged
Within 24hrs
In Progress
2-3 days
Resolved
Avg 5 days
* Timeline varies by issue type and complexity. Urgent safety matters prioritized immediately.
Frequently Asked Questions
Is AlertHub free to use?
Yes! Free for community members reporting issues. Organizations pay for embedded solutions.
Is my report anonymous?
You can choose anonymous reporting on most portals. Whistleblower reports are confidential and protected by law.
Where is my data stored?
All data is hosted in New Zealand and complies with NZ Privacy Act 2020 and Protected Disclosures Act 2000.
Who can see my report?
Only authorized personnel at the relevant organization. Public reports are visible on the live tracker (location only).
How long is data retained?
Active issues: until resolved + 90 days. Historical data: 7 years for compliance. You can request deletion anytime.
Can I track my report?
Yes! Save your tracking number to monitor real-time progress updates and resolution status.
What is AlertHub?
AlertHub is New Zealand's comprehensive community safety and engagement platform, connecting citizens, iwi, councils, emergency services, schools, and businesses to report, track, and resolve local issues together.
Who It's For
- •Communities reporting local concerns
- •Iwi & hapū managing cultural matters
- •Councils tracking infrastructure issues
- •Schools protecting student wellbeing
- •Emergency services coordinating responses
- •Businesses ensuring workplace safety
How It Works
- 1.Report: Submit issues via web or mobile with photos, location, and details
- 2.Connect: Issues automatically route to the right organization
- 3.Track: Monitor progress with real-time updates and status changes
- 4.Resolve: Organizations take action and close issues when complete
- 5.Analyze: Dashboard insights help prevent future problems
Why AlertHub?
- •Built specifically for New Zealand communities
- •Respects tikanga Māori and cultural protocols
- •Privacy-first with anonymous reporting options
- •All data hosted in New Zealand
- •Connects multiple agencies for faster response
- •Local support team during NZ business hours
From potholes to biosecurity threats, from student safety to cultural site protection — AlertHub brings communities and organizations together for a safer Aotearoa.
Choose New Zealand Made for Your Community
Support local innovation while getting a platform that truly understands New Zealand local government. Built by Kiwis, for Kiwis.